Mobile App Subscriptions
How subscriptions work when purchased through the App Store or Google Play.
Mobile App Subscriptions
You can subscribe to Simple Time directly from the mobile app through the App Store (iOS) or Google Play (Android). Mobile subscriptions work differently from web subscriptions.
How Mobile Subscriptions Differ
| Web (Stripe) | Mobile (App Store / Google Play) | |
|---|---|---|
| Billing model | Per user, monthly or annual | Fixed seat packs, monthly only |
| Plan features | Starter or Professional | Professional features included |
| Manage from | Settings > Subscription | App Store or Google Play settings |
| Payment method | Credit/debit card via Stripe | Apple Pay, Google Pay, or stored payment |
Seat Packs
Mobile subscriptions use fixed seat packs instead of per-user billing. Each seat pack includes a set number of team member slots:
- Solo — 1 team member
- Team — 3 team members
- Crew — 5 team members
- Business — 15 team members
All seat packs include Professional plan features.
For current seat pack pricing, check the subscription screen in the Simple Time mobile app.
If your team grows beyond your current seat pack, upgrade to a larger pack from your app store settings.
Subscribing from the Mobile App
- Open the Simple Time app on your iPhone or iPad.
- Tap your profile or navigate to the subscription screen.
- Choose a seat pack that fits your team size.
- Confirm the purchase through the App Store using Face ID, Touch ID, or your Apple ID password.
- Your subscription is activated immediately.
- Open the Simple Time app on your Android device.
- Tap your profile or navigate to the subscription screen.
- Choose a seat pack that fits your team size.
- Confirm the purchase through Google Play using your stored payment method.
- Your subscription is activated immediately.
Managing Your Mobile Subscription
Changes to mobile subscriptions — upgrading, downgrading, or cancelling — must be done through your device's app store settings, not through Simple Time's web interface.
- Open Settings on your iPhone or iPad.
- Tap your name at the top, then tap Subscriptions.
- Find Simple Time in the list and tap it.
- From here you can change your seat pack, cancel, or view your renewal date.
- Open the Google Play Store app.
- Tap your profile icon, then tap Payments & subscriptions > Subscriptions.
- Find Simple Time in the list and tap it.
- From here you can change your seat pack, cancel, or view your renewal date.
Switching from Mobile to Web Billing
If you started with a mobile subscription and want to switch to web billing — for example, to access per-user pricing or annual billing — follow these steps:
- Cancel your mobile subscription through the App Store or Google Play (see above).
- Wait for the current billing period to end. Your subscription remains active until then.
- Once the mobile subscription has fully expired, go to Settings > Subscription on the web.
- Choose a plan and complete checkout to start a new web subscription.
Avoid Overlapping Subscriptions
Make sure your mobile subscription has fully expired before subscribing on the web. Simple Time will warn you if a mobile subscription is still active when you try to check out on the web, to prevent being charged by both systems.